Pivetal QSpeeQ

As the rollout of Voice over IP (VoIP) and other multimedia services gathers pace, both service providers and their corporate users are strongly expressing a need to manage call quality and service level agreements.

The nature of IP networks means that management of voice quality may often require a mix of centralized and decentralized monitoring in order to gain an integral view of quality. Moreover, it is important to be able to distinguish between basic network transport statistics and true Quality of Experience (QoE) data, since these differ substantially.

Features

• Traffic statistics and performance can be viewed across an entire spectrum of detail.
• Integration with common signalling protocols allows call set-up and tear-down signalling to be related to the voice quality metrics for each call.
• Advanced diagnostics can be triggered automatically by the system during periods when poor voice quality is being experienced.
• User interfaces are fully web-enabled and configurable.
• A powerful Service Level Agreement management system provides real-time calculation and management of complex SLAs.
• Perform pro-active voice quality testing through the generation and measurement of synthetic voice traffic.